full time Customer Service Representative

In: Chelmsford, Essex Ref: 16901

Would you like to work for a well established professional company in the Property industry? Launched in 2002, this award winning business have quickly become established as one of the most dynamic, successful and iconic Estate Agents in Essex and Kent.

In their newly established Contact Centre, it’s not just about the bricks and mortar. They are passionate that people receive an outstanding service every time they are in communication and will be looking for the successful recruit to develop a real rapport with customers, helping them with all their needs and queries.

Based in Chelmsford City centre working in a vibrant and buzzy office environment earning a basic salary of £16,000 with the opportunity to earn a first year OTE of between £28-30,000, and able to progress and establish yourself in a rewarding career.

What you’ll be doing
Working in an outbound customer contact environment, you’ll be calling known leads to the business, updating and qualifying systems through information gathering and identifying individual customer needs. If it’s a yes and all positive, you will need to arrange an appointment for a qualified professional to visit the individual to close the deal.

What are we looking for?

  • A passion and commitment for providing a great customer experience
  • Drive, ambition and a positive attitude
  • Great communication skills and the ability to give concise information
  • Confident and target driven ideally with a proven track record achieving and exceeding targets
  • A desire to be successful with a competitive nature
  • Contact Centre/direct customer sales experience is highly desirable
  • Ability to work under pressure and to timescales

Monday to Friday 10am-6pm, Saturday 10am-4pm with day off in lieu during the week

Call for further information on 0208 505 5444.

  • Basic lower £16000
  • Basic upper £16000
  • OTE lower £28000
  • OTE upper £30000

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Published at 19-05-2017
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